Return Policy

Return & Refund Policy

Al Yamamah Int.Co

Effective Date [Date]

At Al Yamamah Int.Co, we strive to ensure customer satisfaction for all our electrical products and services. Please read our return and refund policy carefully.

1. Return Eligibility

Customers are eligible to return purchased products within 14 days from the date of purchase, subject to the following conditions:

The product must be unused and in original condition

The product must be returned in its original packaging

Proof of purchase (invoice or receipt) must be provided

2. Returns After 14 Days

If the return request is made after 14 days, it will be handled as per company policy:

The company may accept or reject the return request

Approval depends on product condition and management decision

No guarantee of return or refund after 14 days

3. Non-Returnable Items

The following items are not eligible for return:

Used or damaged products (unless defective)

Custom-made or special-order items

Installed electrical products

4. Refund Policy

Approved returns will be eligible for refund or exchange

Refunds will be processed using the original payment method

Processing time may take 7–14 business days

5. Damaged or Defective Products

If you receive a damaged or defective product:

You must notify us within 48 hours of receiving the product

We will inspect and arrange replacement or refund if applicable

6. Return Process

To request a return:

1. Contact us via email or phone

2. Provide invoice and product details

3. Wait for approval before returning the product

7. Contact Us

For return and refund requests, please contact:

Company Name: Al Yamamah Int.Co

Email: alyamamahint@gmail.com

Phone: 55442294

Address: West Abu Fatirah Aswaq Quran Block 1 Street 13